Privacy Policy

1. Introduction

NuMove Studio respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

This policy applies to all information collected through our website and any related services, sales, marketing, or events.

2. Information We Collect

Personal Information

When you contact us or inquire about our services, we may collect:

• Name and contact details (email address, phone number)
• Information you provide in inquiry forms or messages
• Service preferences and interests
• Marketing communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule and manage movement sessions and programs
• Send administrative information about our services
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our obligations when you book services
• Legitimate Interests: To operate our business and improve our services
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our website and deliver services (e.g., hosting providers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or transfer of our business

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 2 years unless you request earlier deletion.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [email protected].

9. Cookies

Our website uses cookies to enhance your experience. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage your cookie preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

NuMove Studio

19 West Street, Boston PE21 8QN, United Kingdom

Email: [email protected]

Phone: +44 1205 819 723